Qualcom to bolster workforce by 20% by end 2027

Managed service provider expects revenue to reach €18m within three years

Trade

Ken Ryan, Qualcom

Irish managed service provider Qualcom will increase its employee numbers by 20% across its information security, professional services, and support desk teams over the next three years. The company currently has a team of 70 between locations in Dublin and Belfast.

The company also expects to grow its revenues from €13.5 million to €18 million over the same timeframe.

Qualcom expects to see the biggest growth in cyber security services, managed IT services, compliance, and round-the-clock IT support. This demand is being driven by the changing cyber risk landscape, advancements in Artificial Intelligence (AI), and expanding attack surfaces.

Qualcom is also seeing heightened demand from customers for support around standards such as ISO 20007, as businesses increasingly look to secure their supply chains in response to growing cyber threats. To meet this need, the team is rolling out a number of new cybersecurity and managed services.

As a result of this expanded offering, Qualcom forecasts that it will also grow its customer base by more than 25% by 2027. This will include organisations spanning a broad range of industries and across the island of Ireland, with a particular focus on the retail sector in Northern Ireland.

This expected growth follows on from the company recently achieving a Microsoft designation in Azure Infrastructure. In fact, it was just one of a select number of Microsoft partners in Ireland to receive this designation, which adds to its existing Microsoft Modern Work SME and Enterprise designations.

Ken Ryan, managing director, Qualcom, said: “We live and work in an increasingly connected world, so the demand for comprehensive managed IT and cyber security capabilities will only increase in the years to come. That’s not to mention the pressure on organisations to be compliant with changing legislation and regulations.

“To meet these evolving needs, we are scaling our operations. As well as expanding the team and adding to our portfolio, we are keeping an eye out for possible acquisitions. This ambitious growth plan will further strengthen the support we provide – enabling us to deliver ultra-secure services that give customers peace of mind and drive innovation, not just today but for the future.”

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