Redirecting Known Folders to OneDrive via Intune on Windows 10

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In today’s hybrid work environments, ensuring users’ important files are backed up and accessible from anywhere is a top priority for IT administrators. Microsoft OneDrive’s Known Folder Move (KFM) feature allows automatic redirection of standard user folders—Desktop, Documents, and Pictures—to OneDrive. When deployed via Microsoft Intune, this strategy provides seamless data protection and access across all managed Windows 10 devices.

This guide walks through the steps required to configure OneDrive known folder redirection using Microsoft Intune.

Why Use Known Folder Redirection with Intune?

Using Intune to enforce OneDrive folder redirection ensures:

Users’ files are automatically backed up to the cloud
Simplified device migrations and recovery
Centralised policy management for compliance
Enhanced security with cloud-based file access controls

Pre-requisites Before proceeding, ensure:

Microsoft Intune is fully set up and devices are enrolled.
Users are licensed for OneDrive for Business.
The OneDrive sync app is installed and updated on all target devices.
You know the tenant ID for your organisation.

Step 1: Configure OneDrive Settings in Intune

Navigate to Devices > Configuration profiles > Create profile.

Select:

Platform: Windows 10 and later
Profile type: Settings catalog

Click Create.

Name your profile (e.g., “OneDrive KFM Policy”) and optionally add a description.

Click Next to configure settings.

Step 2: Add Known Folder Move Settings

In the Settings Picker, search for OneDrive.
Select the following settings:
- Silently move Windows known folders to OneDrive
- Prompt users to move Windows known folders to OneDrive (optional, if you prefer user interaction)
- Prevent users from redirecting their Windows known folders to their PC
- Use OneDrive Files On-Demand
Configure the options:
- Silently move Windows known folders to OneDrive: Enabled
  - Tenant ID: Enter your Azure AD Tenant ID
- Use OneDrive Files On-Demand: Enabled
- Others: Set based on your organisation’s preference

Click Next and assign the profile to the appropriate user or device group.

Step 3: Monitor and Verify Deployment

Once the policy is assigned:

On users’ Windows 10 devices, the OneDrive client should automatically start syncing Desktop, Documents, and Pictures to their OneDrive account.
You can verify policy deployment through:
- Intune > Devices > Monitor > Configuration profile status
- Event Viewer on client devices under Applications and Services Logs > Microsoft > Windows > OneDrive

Troubleshooting Tips

Ensure the OneDrive client is signed in with the user’s work account.
Confirm devices are syncing with Intune and receiving configuration profiles.
Check for any conflicts with existing local group policies.

Conclusion

Configuring OneDrive known folder redirection via Intune provides a robust solution for ensuring critical user data is automatically backed up and accessible from anywhere. This setup reduces data loss risks, improves continuity during device migrations, and streamlines IT management in a modern workspace. Implementing this policy ensures your organisation is leveraging the full potential of Microsoft 365 cloud tools.

For more technical guides and IT management tips, stay tuned to Supertechman.com.au.

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