Chase opens 1,000th branch | ATM Marketplace

Branch Transformation

Photo: Tupungato – stock.adobe.com

August 1, 2025

JPMorgan Chase recently celebrated the opening of its 1,000 branch since 2018 when it first introduced its branch expansion strategy. The branch is located in Charlotte, North Carolina, according to a press release.

Chase plans to continue this strategy by opening branches in low-to-moderate income and rural communities. It has locations in 48 states and plans to open 500 branches by early 2027. Its overall goal is to have a branch within driving distance of 75% of the U.S. population.

“Every day, nearly one million customers visit our branches to manage their finances or get advice on how to save, spend and grow their money,” Jennifer Roberts, CEO of Chase Consumer Banking, said in the release. “We are very proud of the role we play to serve these customers while providing opportunities for long-term economic growth through construction, community investments and local hiring.”

Chase’s branches serve around 300 million customers each year and 900 million transactions. It also has nearly 50,000 customer facing employees.

“We’ve long recognized that our branches serve as storefronts for all our capabilities across the firm, from banking to lending to wealth management and business formation,” Roberts said in the release. “What’s truly exciting is seeing them act as catalysts for economic activity in the communities we serve.”