Jens Erik Gould on How Amalga Group Is Redefining Nearshore Staffing to Drive Legal Tech Adoption

In today’s fast-evolving legal landscape, technology isn’t just an option—it’s a necessity. From e-discovery platforms to AI-driven contract lifecycle management (CLM) systems, legal departments must modernize at unprecedented speed. Yet many organizations face a familiar hurdle: the lack of skilled talent to implement and integrate these tools effectively.

According to Jens Erik Gould, Founder and CEO of Amalga Group, nearshore staffing is stepping in to close this gap, addressing capacity issues and driving innovation from within.

Beyond Bandwidth: Nearshore Partners as Tech Enablers

For years, nearshoring was seen primarily as a cost-effective way to scale teams. But Jens Erik Gould says the value proposition has evolved. Today, firms like Amalga Group, a Texas and Latin America-based nearshore outsourcing company specializing in legal, IT and operational staffing, are recruiting tech-savvy professionals from Latin America. And these workers do more than fill seats—they lead technology adoption.

“Legal teams are juggling both their core work and the steep learning curves of new systems,” says Jens Erik Gould. “Nearshore staffing can help bridge that gap, ensuring technology gets implemented and delivers results.”

These specialists bring a blend of technical expertise and operational know-how, helping legal departments navigate complex rollouts of tools like legal AI, CLM systems, and advanced case management software. The goal isn’t just deployment—it’s integration into daily workflows.

Why Latin America Is the New Talent Hub for Legal Ops

Latin America’s growing pool of highly skilled professionals offers a unique advantage for U.S.-based legal teams. Geographic proximity enables real-time collaboration, while cultural and linguistic alignment facilitates smoother communication with stakeholders.

Jens Erik Gould notes that Amalga Group recruits from regions with robust technology training programs, producing professionals who are adept at both the legal and technical sides of operations. “It’s not uncommon for our nearshore hires to have backgrounds in law and IT,” says Gould. “That combination is a game-changer for departments adopting e-discovery tools or AI-driven analytics.”

The result? Faster onboarding, higher adoption rates, and greater return on investment for technology initiatives.

Scaling Change Without Disruption

New legal technologies are often met with resistance—whether due to perceived complexity, fear of redundancy, or the disruption of established processes. Jens Erik Gould emphasizes that Amalga Group’s approach mitigates these challenges by embedding nearshore staffing into existing teams.

This model allows legal departments to scale their capacity without overburdening in-house staff, freeing internal leaders to focus on strategic priorities while nearshore staffing experts handle configuration, training, and support.

“Transformation doesn’t have to be disruptive,” says Gould. “With the right people in place, legal teams can adapt faster and with more confidence.”

A Blueprint for Future-Ready Legal Operations

As the legal industry grapples with talent shortages and the relentless pace of tech innovation, nearshore staffing offers more than just a quick fix. For Jens Erik Gould, it’s a strategic advantage—one that aligns operational efficiency with technological advancement.

“The legal teams that thrive in the next decade will be the ones that see nearshoring not just as outsourcing, but as a partnership for innovation,” Gould says. “At Amalga Group, we’re helping them get there.”

For legal departments, the message is clear: the future of legal operations lies at the intersection of people, process, and technology—and nearshore staffing may be the bridge that connects them all.

About Jens Gould

Jens Erik Gould is the Founder & CEO of Amalga Group, a Texas and Latin America-based nearshore outsourcing company specializing in providing highly qualified talent in legal, IT, software engineering, and back office talent. Previously, Gould worked in the financial sector, contributing his skills to firms like Apollo Global Management.