Job Summary:
As the Director of Revenue Management, your mission is to own the development of a strategic revenue management plan and lead a high-performing revenue team skilled in executing initiatives that will maximize property performance. Through predictive modeling, net revenue analytics and a strategic, outside-the-box mindset, you will identify and implement innovative strategies for performance optimization, while collaborating cross-functionally with various departments and effectively communicating new initiatives across the business.
To achieve these objectives, the Director will work cross-functionally with Sales, Asset Management, Operations, Marketing, Project Teams, IT, and other departments. The Director will lead and coach a team of Revenue Analysts to analyze current results, understand market conditions, develop promotions, and make proactive pricing and inventory decisions. This leader ensures that team members have a strong foundation in revenue management and are equipped to contribute to the company’s financial performance. The goals for this role include but are not limited to:
Strategic Initiatives: Develop and execute revenue management and promotional strategies, balancing influence and understanding to gain stakeholder approval. Provide KPI updates to senior leadership.
RM Transformation: Develop go-to-market strategies incorporating new system functionalities and modernizing revenue management capabilities. Implement a dynamic pricing model focused on net revenue and NOI contribution.
Stakeholder Influence: Influence leadership and stakeholders across departments to drive revenue strategy.
Financial Responsibilities: Drive annual revenue growth through strategic revenue management and commercial decision-making. Accurately forecast revenue for all properties.
Key Responsibilities:
- Develop and mentor a high-performing team to lead data-driven strategic decisions maximizing revenue.
- Create, analyze, and present strategic plans to senior management, adjusting to changing market conditions.
- Build SOPs for coaching teams on strategic revenue management.
- Manage daily pricing and inventory decisions to maximize net revenue in varying market conditions.
- Customize pricing and terms to support strategic sales and marketing initiatives.
- Initiate cross-departmental action plans and promotions with Sales and Marketing to address demand and pricing softness.
- Generate and update revenue forecasts, track forecast errors, and improve accuracy.
- Enhance and create tools for operational improvements in Revenue Management.
- Represent Revenue Management in system overhauls and provide policy recommendations and ROI analyses.
- Develop and execute plans for achieving revenue goals with cross-functional teams.
- Create and distribute reports on key strategic initiatives to executive leadership.
- Establish key metrics and analyses to support net revenue optimization.
- Perform any other job-related duties as assigned by management.
- At least seven years of experience in revenue management or a related field with a college degree
- Previous management experience required.
- Experience in implementing system enhancements and decision-making tools preferred.
- Highly analytical, with knowledge of analytics tools and systems a plus.
- Strong ability to think creatively on strategy, innovating conventional processes and practices.
- Excellent leadership, motivation, and mentorship abilities.
- Ability to coach and develop team members.
- Decision support and counsel to senior leadership.
- Strong written and verbal communication skills.
- Proficient in analyzing information and solving problems.
- Experience with consumer database analytics and management.
- Excellent interpersonal skills for communication across business units and management levels.
Interested?
Apply now