How AI Helped a Big Insurer Reduce Legal Costs by $20M - The Legend of Hanuman

How AI Helped a Big Insurer Reduce Legal Costs by $20M


Legal departments looking to rein in outside counsel spend are turning to artificial intelligence, and a recent case study from Insurance Australia Group—that country’s third-biggest insurer—shows how transformative the technology can be.

By leveraging AI-driven invoice review, automated case playbooks and real-time spend tracking, IAG was able to reduce legal costs by $20 million.


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